Hi Deepak,
Please share the details of parameter values maintained for 2009 to 2013 and along with the default roles maintained for those options in NWBC.
Will be easy to assist.
2009 - To include default roles
2010 - Request Types for which default roles to be added
2011 - Default role should be added based on ROLE attributes or Request Attributes or both
Based on 2011 value, you should use 2012 or 2013 and map your default roles
Regards,
Madhu.