Within NWBC, the AC Owners table has been configured correctly (as far as I can tell - it's how I've done it in the past and it's worked properly).
On the backend, the owners, controllers and firefighters have been assigned the appropriate roles, and the user role sync program has been run.
The users show up in the appropriate lists for owners, controllers, firefighters, etc. No errors in any of the assignments.
I have one firefighter ID assigned to an owner.
That firefighter ID has two controllers, one of whom is set up as email and another as workflow.
Both receive emails when the firefighter logs in.
HOWEVER NOTE: the emails with the URL for the log hasn't been going out, instead an email has been going out informing the controller that there are items to review. Today, however, one of my test controllers on the workflow said that he got the URL email. Since we have 4 test requests, I'd expect 4 emails notifying the controller that the logs should be reviewed.
Is there a PDF that specifically discussed configuring MSMP for the Firefighter workflow? I have the PDF that covers general MSMP config and MSMP config for user provisioning.
Thanks,
Santosh