Hi Rajeshwari -
Just want to check whether is it necassary to define the deficiency field in case of Rule type: SAP Query??.
I have a scenario where i want to build my Leagacy Rules(Query based) in to CCM Business rule and my earlier Rule Criteria doesnt have a deficiency field , So how i can bypass the deficiency check in Business rule creation??
Thanks for you help here,
Ravi