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Company address not found in the system

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Dear all,

 

I need some help with an error message which we have right now in our productive GRC-System.

 

If our GRC users create AR to unlock users (or assign a news pw)  in targe system 'B' the AR runs on an error (security stage) with the error message:

'Company address XXXXXX not in found in the system in BCLNTXXXX' in the audit log of the AR.

 

The connection between GRC and target system 'B' exists more then 2 years and this error appears suddenly.

The only action we have done in the GRC setttings is a restart of the system at this weekend.

 

If the same user wants to unlock a user in an other connectet target system, this error does not appear.

 

I have checked table USCOMPANY. The entries are the same in both systems.

 

Does someone have an idear what the problem is?

 

BR

Melanie



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