Hi Colleen
Thanks very much for your help. Web service and password reset working very well now.
Only one last hurdle left to resolve. It is still not asking for questions. When I enter user id and select system, it resets password and send email. Even though I registered questions and answers. I want to find out why it is not asking for questions. My configuration setting are as shown in screenshots above.
Please advise what I am missing. Also thanks a lot for your help.
Regards
Masood