Hello Calderon,
have you checked case management customizing (Process Control->Cases->Check customizing for Case Management)?
All items should be green.
You can adjust it following instructions from OSS note 1570080.
Best regards
André Yuji
Hello Calderon,
have you checked case management customizing (Process Control->Cases->Check customizing for Case Management)?
All items should be green.
You can adjust it following instructions from OSS note 1570080.
Best regards
André Yuji