Hi Faisal,
I am using GRC SP13.
I am not maintaining any password details under System Details tab manually. Just maintained %PROVISIONING% variable in GRAC_AR_CLOSE template and provisioning settings as mentioned by me another reply and I am able to see the user getting mails with password details. That's why I am confused as to why you are not getting password thorugh mail generated by system automatically.
Regards,
Madhu.